Oliver Broad
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Our First Post-Pandemic Cruise…

Oliver

Not only is this NCL Epic’s first post-pandemic cruise, it is also my first ever cruise! I was rather excited and a little nervous (I don’t really like boats) when Norwegian invited me to join this special 4-night trip from Barcelona to Sardinia and back but saw it as a great opportunity to see how cruises will operate in todays climate.

Norwegian’s ships are huge and their unique luxury ‘cruise within a cruise’ concept called ‘The Haven’ ensures they appeal to both the luxury and value markets at the same time.

I was intrigued how a ship that can normally carry over 4,000 passengers would deal with covid protocols whilst ensuring the guest experience isn’t compromised. It was good to hear quite early on most public cruises will only be running at around 60% capacity for now.

Here are my quick first impressions after 24 hours onboard:


The Embarkation Process

Everyone onboard any of NCL’s cruises are required to be double vaccinated (current policy up to the end of 2021). This offered me peace of mind, but as an extra level of safety every passenger has to be tested before stepping onboard. 

At Barcelona, there was a special testing tent set up opposite the terminal building. We had pre-registered and had a QR code to show on our mobile. There was no queue and we swiftly were registered, shown to a booth for a quick swab test before being offered a drink in the waiting area. 

This all worked well for us, we were boarding later in the day and were given a specific time slot to arrive at the terminal so they could spread out passengers.

Our negative result came through in no more than 10 minutes and then off we went to check in. This was really quick with plenty of very happy to be back at work Norwegian staff to guide us through. 

Photos were taken at check in and we were given our personalised credit card sized ID detailing our drinks plan and barcode for scanning at restaurants etc.

We were onboard in no more than 45 minutes from being dropped off, pretty impressed so far!


Stepping onboard

Our cabin was on deck 13 and there were plenty of staff at every turn to guide us there. 

My first impressions were how much space there was, and with only 60% capacity it was re-assuring to see social distancing, hand washing and plenty of help everywhere should we need it.


The Cabin

Our balcony cabin has a large, comfortable bed, sofa and decent sized balcony for an entry level cabin of this standard of ship.

There’s plenty of storage space and whilst it isn’t huge, for the price of a regular 7-night cruise around the Med, I feel it offers great value for money and its really homely with plush carpets and classic dark wood finishing. 

The shower is pretty spacious and I don’t have cabin fever at all which was another of my concerns.


Restaurant experience

NCL invented the ‘Freestyle’ cruising concept so you don’t need to book for the regular restaurants included in all fares and the dress codes causal. We upgraded 2 nights out of 4 to Speciality Dining which do need reservations and I suggest making these in advance if you can. These are more a la carte options however the dress code is still fairly casual.

We ate in the Manhattan Restaurant which is one of the standard eateries. There was a short queue to get in but this was just to keep passengers spaced out. You could have the menu with a QR if you prefer and all the staff wore masks (and are tested every few days). You are asked to sanitise your hands on entry to all of the restaurants onboard.

It was a really nice meal with plenty of choice, very friendly and helpful staff and a nice, enjoyable more luxurious experience than I expected. The mint chocolate mouse desert was a perfect end to my first day at sea!

There are lots of restaurants to choose from, I’m not a massive fan of buffets so it was nice to have an a la carte option included without having to upgrade every night.

Accross the ship they have made provisions to spread guests out, they call this ‘Physical Distancing’, not social distancing.


Conclusion so far

A lot of work has gone into spacing out passengers whether that be in dinning areas, bars or in the theatre. They are taking it very seriously whilst not compromising on the overall experience.

I wouldn’t normally choose a cruise for my own holiday, however as I hear from many first-timers once you’ve experienced it for yourself you get hooked. 

I also was nervous about motion sickness which I suffer from a lot but the sheer size of the ship, and mid-ship position of our cabin means were are pretty stable. Of course we are also in calm waters in the Med too.

The size of the ship isn’t that apparent because you tend to stick to specific decks, where your cabin is and then the main restaurants. It’s easy to get around via the lifts and there isn’t that much walking to do to be honest. 

Being a larger ship does mean there is a huge selection of places to drink, eat and enjoy many activities such as a climbing wall, water slides and pool.

I’m now looking forward to our excursion around Cagliari on Sardinia and learning more about The Haven, the luxury ship within a ship, stay tuned!

 

 

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Great cruise, boat, taxi, hotel, meal (and more!) arrangements in Athens and Corfu. Oliver has this amazing ability to know what we would enjoy, which is why I've already booked my next trip with RB! To the Carribbean we go in November!! 🥳 Thanks Oliver and the entire team at RB!
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‘As usual, Sam at RB Collection arranged our recent Iceland/Scotland cruise with attention to every possible detail. He remembered what had worked for us previously and used that knowledge to enhance our experience. No question was too much trouble for either Sam or his colleague Clare. We would not consider anyone else for our holiday arrangements; RB Collection are truly superb!’
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Wonderful way to book a wonderful holiday. Such a personalised & attentive approach to helping us find the perfect family holiday! Couldn’t recommend more!!!
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They found us the perfect hotel for our London stay. Exactly the right balance of perfect location, incredible breakfast and they really listened to what we wanted. I even had access to one of London best gyms included in the stay!
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RB Collections are a wonderful family run firm who welcome you into the family from the first holiday you book with them. My special thanks go to Clare who always ensures my booking runs smoothly and takes the stress out of the process of decisions by ‘knowing’ and implementing my preferences using information she has ascertained from previous bookings. I don’t have to remember…..Clare does it for me.
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Mike Boyden profile picture
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Having just returned from a fantastic long weekend at Disneyland Paris, we had to leave a review for Sam and the team at RB Collection. They removed all the stress from organising the trip and ensured everything was in place for a truly memorable trip for all the family. We can’t thank them enough and we will certainly be back for future holidays. Our experience has been 10/10 👍🏻
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Just returned home from a wonderful holiday in Madeira arranged by Sam from RB Collection. Every detail from flights, hotel, transfers, recommended restaurants and "must to do's" was excellent and all documents arrived by post in good time for checking before departing on our holiday. Due to the weather, our journey was delayed by two days. However after contacting RB on the emergency number in the holiday package, all was sorted by the team - an upgraded hotel room at the same hotel, flight, transfers, taking away all the stress from ourselves and allowing us to enjoy our extra two days. One cannot put a price on a phone call and text messages when something unfortunate happens and you feel vulnerable. On our return, the excellent service has continued by Sam and colleagues who are now dealing with the necessary correspondence with the airline company. My husband and I and children at home who were concerned when we were stranded, cannot thank the team at RB enough for their support and professionalism and we are looking forward to many more holidays using the company. Tom & Janet
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We came to RB Collection with an idea of some of the places we wanted to visit in Rajasthan, India - and they made it all happen, expertly and efficiently. Oliver and Clare were a pleasure to deal with, sorting every aspect and adding their own ideas to really enhance this wonderful trip. They checked in while we were away to make sure everything was going well (which it was) and I knew they'd be on hand if we needed anything. Thank you!
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Colin Scott profile picture
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The purpose of this review isn't to confirm that our holiday was a 5 star experience (which it was, by the way) but it's a review to say that RB Collection's involvement in planning, booking and safety netting our holiday experiences has been truly 5 stars. Are people bothered if my wife and I had a great holiday - I suspect no...... Are people interested in the company that was instrumental in creating 5 star holidays - I suspect yes ......and so it's RB Collection's skills and involvement that get this 5 star rating. As a family we have booked our own holidays almost exclusively by ourselves for 35 years - until a year ago when we used RB Collection's services for the first time to book a holiday to the Ice Hotel in Sweden. We chose to book through them because we had no experience or knowledge of the Ice Hotel and their exclusive Ice Hotel Website was great. Their involvement made all the difference - in particular their personal commitment to making things work and since the first contact, they have been getting to know our travel "needs, wants and likes" more by each contact. Our next holiday was a Silversea Cruise - one that we could easily have booked ourselves, but RB's influence allowed us to save a significant (4 figure!) sum. Reason alone to recommend! Our third and most recent booking with RB was a safari which could not have been a better holiday experience. The reasons for this are as follows: 1. Up until raising the possibility, I knew nothing about safaris i.e. where to go / at what time of year / for how long etc. Within 72 hours of a discussion of a suggestion by me for a Tanzania trip (based on a google AI search), I was infinitely far better informed and after weighing up possibilities, we opted for a Kenyan trip to Amboselli and the Masai Mara. What a brilliant decision! 2. Whilst the travel options were perfect for our particular needs, RB's involvement to seamlessly arrange the multiple transfers on our journey came to the fore. This was particularly evident on coming back from Zanzibar (beach unwind) to Nairobi International, which would have presented a significant challenge had we opted for self booking, due to the (multiple) security & immigration stages. (Yes, of course - we would have negotiated the stages - we're grown ups - we can look after ourselves, but oh my. the loss of wasted heartbeats would have been significant!) Turns out that what was arranged for us was faster than "fast track" and I certainly became aware of lots of people looking enviously towards us and our safari representative as we whizzed by! 3. Photography is an important aspect of our holidays. Good photographic subjects / scenes are our means of ensuring that we're seeing good stuff, which - IMHO - is a main focus of a holiday. Our safari guides had been well briefed about my photography wishes and from the get-go, they discussed what we were looking for from our holiday and so every day we had a mutually planned itinerary for the wildlife that never disappointed. Our guides had been particularly selected from the briefing given by RB pre-travel to the safari people. In a nutshell, RB have changed our attitude to holidays and their associated experiences. In our time with them, we have undertaken holidays that we have never done before and we are now definitely thinking differently about what to do in the future. Add to this, the reassurance and safety net that travel agency booking confers and I think that RB Collection definitely deserves a 5 star review. By the way - we live distant to their location - all of our dealings have been by telephone and email so don't think you need to be locals to use their services.
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Linda Taylor profile picture
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A big shout out for RB Collection ….they have done it again !!!! Made our World touring a pleasure AGAIN ….having done the cruising in various parts of the world …the Canada trip…..the India & Nepal trip…& just recently the Hongkong Australia New Zealand trip…it’s like being transported on a Dreamliner !every attention to detail from getting to the airport arriving at the destinations & being picked up & taken to the various types of accomadation ….Thanks Team RB & especially to Sam for this last one 🌴☀️😎
Linda Taylor