Your Travel Stories

We love hearing from our clients about their holidays, here are some of our favourite tales…

Name:  Mr & Mrs Tandy

Destination:  Abu Dhabi

Length:  9 nights

Mr & Mrs Tandy, Abu Dhabi

Abu Dhabi proved a uniquely interesting destination visited for the first time – and the Emirates Palace – a magnificent hotel. It is considered a 7 Star Hotel – a unique experience….

…Highly professional and personal service – as always. On this occasion, Nathan advised us from personal experience of our destination hotel – the Emirates Palace – and it was everything he had said – and more.

Jackson, Ice Hotel, Sweden

Name:  Mr Jackson

Destination:  Ice Hotel, Sweden

Length:  3 nights

Add-ons:  Reindeer and Husky Excursions...

Jackson, Ice Hotel, Sweden

The trip was absolutely incredible! Both my wife and I had such a great time. The ice hotel is just so unique and we actually had a very good nights sleep in our ice room. We loved having vodka cocktails in the ice bar, and our meal at the ice hotel restaurant was fantastic, best dessert I’ve ever had. The husky dog sledging was so much fun. Our highlight was the snow mobiles and being very lucky to see an amazing display of the Northern lights. The trip to the Sami community was very enjoyable and interesting.

I thank you and your team for making the booking so easy and explaining what was the best things for us to do to get the best out of our time there, was nice to know you’d been there and you knew what you were talking about.

Once again thank you, and I look forward to booking another holiday with your team in the future.

Northern Lights, Iceland

Name:  Stacey & David

Destination:  Iceland

Length:  3 nights

Add-ons:  Northern Lights excursion

Iceland

Sam was really friendly and arranged our package for us. Nothing was too much trouble, very impressed with how efficient the company was and also the way the documents came presented. Nicola was also very helpful too.

Loved it all, the trip to the blue lagoon was amazing – lots to do.

Everyone is very friendly and nothing is too much trouble, good communication.

Name:  Mr & Mrs Wigglesworth

Destination:  Jordan

Length:  1 week

Add-ons:  Overnight in Wadi Rum desert camp

Keith and I have just returned home from our Jordan trip arranged through you and I just wanted to say that we had the most amazing time! It lived up to all my expectations and exceeded them too. We absolutely loved it, Petra in particular and were pleasantly surprised that it wasn’t at all crowded so it felt like we had an intimate experience of it. The hotels were great (Movenpick Petra being my favourite) and our guide Nader was also very good and made it all informative and fun. Wadi Rum was amazing too so we appreciate you including that at the right price. We have both returned with very fond memories and feeling that Jordan is one of our favourite places we’ve been.

Thank you very much for a wonderful experience and for helping me fulfil a longterm dream of seeing Petra including by candlelight. It was magical.

Name:  Mr & Mrs Holmes

Destination:  California

Hi Oliver and Lisa,

Overall conclusion ..brilliant holiday! We had a great time and have created some fantastic memories. The hotels you recommended were really good (especially the Montage in LA .. the service was exceptional with good recommendations on sight seeing and restaurants and making use of the free house car … Rolls Royce Silver Ghost …  made one evening very special!) We loved Napa Valley and Carmel and would return to those locations in a shot.

Anyway .. we wanted to finish by saying your help and assistance was excellent and much appreciated. We know ‘its what you do’ but having the input of people who have been there and know the hotels / locations really does help and you certainly add value to the ‘process’.

Name:  Mr Weiz

Destination:  Rome & Florence

Length:  10 days

Add-ons:  Tickets to see Andrea Bocelli in Le Cirque

Weiz_Rome

Everything was Perfect!  Back at home safely!  Please let me know how you would like me to recommend you guys to advise others of your OUTSTANDING services!  Please feel free to use me as any reference as well.  Absolutely everything you planned was PERFECT!  Just outstandingly perfect!  Thank you again very much for a trip of a lifetime for both Karen and I.  As a side note, each and every guide/driver was OUTSTANDING!  Truly a great company and look forward to using your services again soon!  I will also be sure to refer you to others!  Take care and best always.

Zain Qazi profile picture
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Great cruise, boat, taxi, hotel, meal (and more!) arrangements in Athens and Corfu. Oliver has this amazing ability to know what we would enjoy, which is why I've already booked my next trip with RB! To the Carribbean we go in November!! 🥳 Thanks Oliver and the entire team at RB!
Zain Qazi
Hilary Carroll profile picture
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‘As usual, Sam at RB Collection arranged our recent Iceland/Scotland cruise with attention to every possible detail. He remembered what had worked for us previously and used that knowledge to enhance our experience. No question was too much trouble for either Sam or his colleague Clare. We would not consider anyone else for our holiday arrangements; RB Collection are truly superb!’
Hilary Carroll
Pandora Bahrami profile picture
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Wonderful way to book a wonderful holiday. Such a personalised & attentive approach to helping us find the perfect family holiday! Couldn’t recommend more!!!
Pandora Bahrami
Katie May Medley profile picture
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They found us the perfect hotel for our London stay. Exactly the right balance of perfect location, incredible breakfast and they really listened to what we wanted. I even had access to one of London best gyms included in the stay!
Katie May Medley
Janet Goodwin profile picture
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RB Collections are a wonderful family run firm who welcome you into the family from the first holiday you book with them. My special thanks go to Clare who always ensures my booking runs smoothly and takes the stress out of the process of decisions by ‘knowing’ and implementing my preferences using information she has ascertained from previous bookings. I don’t have to remember…..Clare does it for me.
Janet Goodwin
Mike Boyden profile picture
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Having just returned from a fantastic long weekend at Disneyland Paris, we had to leave a review for Sam and the team at RB Collection. They removed all the stress from organising the trip and ensured everything was in place for a truly memorable trip for all the family. We can’t thank them enough and we will certainly be back for future holidays. Our experience has been 10/10 👍🏻
Mike Boyden
Tom&Janet Marks profile picture
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Just returned home from a wonderful holiday in Madeira arranged by Sam from RB Collection. Every detail from flights, hotel, transfers, recommended restaurants and "must to do's" was excellent and all documents arrived by post in good time for checking before departing on our holiday. Due to the weather, our journey was delayed by two days. However after contacting RB on the emergency number in the holiday package, all was sorted by the team - an upgraded hotel room at the same hotel, flight, transfers, taking away all the stress from ourselves and allowing us to enjoy our extra two days. One cannot put a price on a phone call and text messages when something unfortunate happens and you feel vulnerable. On our return, the excellent service has continued by Sam and colleagues who are now dealing with the necessary correspondence with the airline company. My husband and I and children at home who were concerned when we were stranded, cannot thank the team at RB enough for their support and professionalism and we are looking forward to many more holidays using the company. Tom & Janet
Tom&Janet Marks
David Page profile picture
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We came to RB Collection with an idea of some of the places we wanted to visit in Rajasthan, India - and they made it all happen, expertly and efficiently. Oliver and Clare were a pleasure to deal with, sorting every aspect and adding their own ideas to really enhance this wonderful trip. They checked in while we were away to make sure everything was going well (which it was) and I knew they'd be on hand if we needed anything. Thank you!
David Page
Colin Scott profile picture
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The purpose of this review isn't to confirm that our holiday was a 5 star experience (which it was, by the way) but it's a review to say that RB Collection's involvement in planning, booking and safety netting our holiday experiences has been truly 5 stars. Are people bothered if my wife and I had a great holiday - I suspect no...... Are people interested in the company that was instrumental in creating 5 star holidays - I suspect yes ......and so it's RB Collection's skills and involvement that get this 5 star rating. As a family we have booked our own holidays almost exclusively by ourselves for 35 years - until a year ago when we used RB Collection's services for the first time to book a holiday to the Ice Hotel in Sweden. We chose to book through them because we had no experience or knowledge of the Ice Hotel and their exclusive Ice Hotel Website was great. Their involvement made all the difference - in particular their personal commitment to making things work and since the first contact, they have been getting to know our travel "needs, wants and likes" more by each contact. Our next holiday was a Silversea Cruise - one that we could easily have booked ourselves, but RB's influence allowed us to save a significant (4 figure!) sum. Reason alone to recommend! Our third and most recent booking with RB was a safari which could not have been a better holiday experience. The reasons for this are as follows: 1. Up until raising the possibility, I knew nothing about safaris i.e. where to go / at what time of year / for how long etc. Within 72 hours of a discussion of a suggestion by me for a Tanzania trip (based on a google AI search), I was infinitely far better informed and after weighing up possibilities, we opted for a Kenyan trip to Amboselli and the Masai Mara. What a brilliant decision! 2. Whilst the travel options were perfect for our particular needs, RB's involvement to seamlessly arrange the multiple transfers on our journey came to the fore. This was particularly evident on coming back from Zanzibar (beach unwind) to Nairobi International, which would have presented a significant challenge had we opted for self booking, due to the (multiple) security & immigration stages. (Yes, of course - we would have negotiated the stages - we're grown ups - we can look after ourselves, but oh my. the loss of wasted heartbeats would have been significant!) Turns out that what was arranged for us was faster than "fast track" and I certainly became aware of lots of people looking enviously towards us and our safari representative as we whizzed by! 3. Photography is an important aspect of our holidays. Good photographic subjects / scenes are our means of ensuring that we're seeing good stuff, which - IMHO - is a main focus of a holiday. Our safari guides had been well briefed about my photography wishes and from the get-go, they discussed what we were looking for from our holiday and so every day we had a mutually planned itinerary for the wildlife that never disappointed. Our guides had been particularly selected from the briefing given by RB pre-travel to the safari people. In a nutshell, RB have changed our attitude to holidays and their associated experiences. In our time with them, we have undertaken holidays that we have never done before and we are now definitely thinking differently about what to do in the future. Add to this, the reassurance and safety net that travel agency booking confers and I think that RB Collection definitely deserves a 5 star review. By the way - we live distant to their location - all of our dealings have been by telephone and email so don't think you need to be locals to use their services.
Colin Scott
Linda Taylor profile picture
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A big shout out for RB Collection ….they have done it again !!!! Made our World touring a pleasure AGAIN ….having done the cruising in various parts of the world …the Canada trip…..the India & Nepal trip…& just recently the Hongkong Australia New Zealand trip…it’s like being transported on a Dreamliner !every attention to detail from getting to the airport arriving at the destinations & being picked up & taken to the various types of accomadation ….Thanks Team RB & especially to Sam for this last one 🌴☀️😎
Linda Taylor