Oliver Broad
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Comment: Traffic Lights Announcement

Oliver

Today’s announcement that no further destinations will be added to the green travel list, AND Portugal will be moved from green to amber is devastating news for all local travel agents and their employees.

It’s a real shock, especially after the government lifted the FCDO travel advice for the Canary Islands, Rhodes, Kos, Zakynthos, Corfu and Crete early last month!

To recap, the governments traffic light system focusses on requirements when you return to the UK. The FCDO advice is relevant for outbound travel, it assesses how safe the government feel it is to visit a destination.

Unfortunately, the government doesn’t keep the two aligned, so even though they say it is safe to visit Corfu for example, as Greece is on the Amber list you are forced to home quarantine when you return. The fact they have used traffic lights which are of course associated with the starting line has caused total confusion with the public.

Since 17th May, Portugal, Gibraltar, Iceland and Israel were all on the green list so no quarantine when you get home. Today’s announcement however takes Portugal off that list which means you will now have to quarantine when you get home. However, the FCDO advice still says it is ok to go there so your travel insurance will still be valid and you are free to carry on as you wish.

Confused? I don’t blame you really, however it just goes the show the importance of booking with an independent ABTA and AITO member as they are best equipped to take care of all the hassle for you.

We are now in month 14 of government travel restrictions which have significantly impacted our family business and no doubt our local colleagues too. Whilst we appreciate travel needs to be safe; airlines, airports, destinations and hoteliers have all put significant protocols in place to keep us safe. Scientists have confirmed there is a higher chance of contracting covid in a local supermarket than on an aircraft! (Harvard Chan School, Washington Post, CNN & ABC).

My concern is for the future of our industry, all those whom it employs and local businesses that benefit by selling holiday clothes, sun-tan lotion, beach towels and all the other items we stock up on before we escape on a well-deserved break. Local retailers have suffered long enough, this is another kick in the teeth.

The ONS (Office of National Statistics) has confirmed travel is the worst hit industry so the government are fully aware of the financial impact and yet we have received zero sector specific support. We have repeatedly appealed to Michael Fabricant, MP for assistance with a variety of campaigns backed by ABTA and AITO and we are yet to see any serious commitment or support.

Last year was our company’s 35th year here on Boley Park. We’ve had a great amount of support from clients and local residents and continued to keep in touch with everyone. We have many, many holidays booked for clients for later this year, 2022 and even 2023 so we know things will eventually turn around. I hope others will be able to weather the storm as securely as we are and can once again help support and service the local economy to our fullest potential.

Oliver Broad
Joint MD, RB Collection

PS: Whilst overseas travel remains somewhat restricted for the immediate future, remember this advice is reviewed every 3 weeks or thereabouts. In the meantime, there is the Great British Summer Cruises to look forward to, join our event on 9th June to learn more, click here to register.

 

 

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Zain Qazi profile picture
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Great cruise, boat, taxi, hotel, meal (and more!) arrangements in Athens and Corfu. Oliver has this amazing ability to know what we would enjoy, which is why I've already booked my next trip with RB! To the Carribbean we go in November!! 🥳 Thanks Oliver and the entire team at RB!
Zain Qazi
Hilary Carroll profile picture
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‘As usual, Sam at RB Collection arranged our recent Iceland/Scotland cruise with attention to every possible detail. He remembered what had worked for us previously and used that knowledge to enhance our experience. No question was too much trouble for either Sam or his colleague Clare. We would not consider anyone else for our holiday arrangements; RB Collection are truly superb!’
Hilary Carroll
Pandora Bahrami profile picture
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Wonderful way to book a wonderful holiday. Such a personalised & attentive approach to helping us find the perfect family holiday! Couldn’t recommend more!!!
Pandora Bahrami
Katie May Medley profile picture
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They found us the perfect hotel for our London stay. Exactly the right balance of perfect location, incredible breakfast and they really listened to what we wanted. I even had access to one of London best gyms included in the stay!
Katie May Medley
Janet Goodwin profile picture
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RB Collections are a wonderful family run firm who welcome you into the family from the first holiday you book with them. My special thanks go to Clare who always ensures my booking runs smoothly and takes the stress out of the process of decisions by ‘knowing’ and implementing my preferences using information she has ascertained from previous bookings. I don’t have to remember…..Clare does it for me.
Janet Goodwin
Mike Boyden profile picture
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Having just returned from a fantastic long weekend at Disneyland Paris, we had to leave a review for Sam and the team at RB Collection. They removed all the stress from organising the trip and ensured everything was in place for a truly memorable trip for all the family. We can’t thank them enough and we will certainly be back for future holidays. Our experience has been 10/10 👍🏻
Mike Boyden
Tom&Janet Marks profile picture
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Just returned home from a wonderful holiday in Madeira arranged by Sam from RB Collection. Every detail from flights, hotel, transfers, recommended restaurants and "must to do's" was excellent and all documents arrived by post in good time for checking before departing on our holiday. Due to the weather, our journey was delayed by two days. However after contacting RB on the emergency number in the holiday package, all was sorted by the team - an upgraded hotel room at the same hotel, flight, transfers, taking away all the stress from ourselves and allowing us to enjoy our extra two days. One cannot put a price on a phone call and text messages when something unfortunate happens and you feel vulnerable. On our return, the excellent service has continued by Sam and colleagues who are now dealing with the necessary correspondence with the airline company. My husband and I and children at home who were concerned when we were stranded, cannot thank the team at RB enough for their support and professionalism and we are looking forward to many more holidays using the company. Tom & Janet
Tom&Janet Marks
David Page profile picture
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We came to RB Collection with an idea of some of the places we wanted to visit in Rajasthan, India - and they made it all happen, expertly and efficiently. Oliver and Clare were a pleasure to deal with, sorting every aspect and adding their own ideas to really enhance this wonderful trip. They checked in while we were away to make sure everything was going well (which it was) and I knew they'd be on hand if we needed anything. Thank you!
David Page
Colin Scott profile picture
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The purpose of this review isn't to confirm that our holiday was a 5 star experience (which it was, by the way) but it's a review to say that RB Collection's involvement in planning, booking and safety netting our holiday experiences has been truly 5 stars. Are people bothered if my wife and I had a great holiday - I suspect no...... Are people interested in the company that was instrumental in creating 5 star holidays - I suspect yes ......and so it's RB Collection's skills and involvement that get this 5 star rating. As a family we have booked our own holidays almost exclusively by ourselves for 35 years - until a year ago when we used RB Collection's services for the first time to book a holiday to the Ice Hotel in Sweden. We chose to book through them because we had no experience or knowledge of the Ice Hotel and their exclusive Ice Hotel Website was great. Their involvement made all the difference - in particular their personal commitment to making things work and since the first contact, they have been getting to know our travel "needs, wants and likes" more by each contact. Our next holiday was a Silversea Cruise - one that we could easily have booked ourselves, but RB's influence allowed us to save a significant (4 figure!) sum. Reason alone to recommend! Our third and most recent booking with RB was a safari which could not have been a better holiday experience. The reasons for this are as follows: 1. Up until raising the possibility, I knew nothing about safaris i.e. where to go / at what time of year / for how long etc. Within 72 hours of a discussion of a suggestion by me for a Tanzania trip (based on a google AI search), I was infinitely far better informed and after weighing up possibilities, we opted for a Kenyan trip to Amboselli and the Masai Mara. What a brilliant decision! 2. Whilst the travel options were perfect for our particular needs, RB's involvement to seamlessly arrange the multiple transfers on our journey came to the fore. This was particularly evident on coming back from Zanzibar (beach unwind) to Nairobi International, which would have presented a significant challenge had we opted for self booking, due to the (multiple) security & immigration stages. (Yes, of course - we would have negotiated the stages - we're grown ups - we can look after ourselves, but oh my. the loss of wasted heartbeats would have been significant!) Turns out that what was arranged for us was faster than "fast track" and I certainly became aware of lots of people looking enviously towards us and our safari representative as we whizzed by! 3. Photography is an important aspect of our holidays. Good photographic subjects / scenes are our means of ensuring that we're seeing good stuff, which - IMHO - is a main focus of a holiday. Our safari guides had been well briefed about my photography wishes and from the get-go, they discussed what we were looking for from our holiday and so every day we had a mutually planned itinerary for the wildlife that never disappointed. Our guides had been particularly selected from the briefing given by RB pre-travel to the safari people. In a nutshell, RB have changed our attitude to holidays and their associated experiences. In our time with them, we have undertaken holidays that we have never done before and we are now definitely thinking differently about what to do in the future. Add to this, the reassurance and safety net that travel agency booking confers and I think that RB Collection definitely deserves a 5 star review. By the way - we live distant to their location - all of our dealings have been by telephone and email so don't think you need to be locals to use their services.
Colin Scott
Linda Taylor profile picture
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A big shout out for RB Collection ….they have done it again !!!! Made our World touring a pleasure AGAIN ….having done the cruising in various parts of the world …the Canada trip…..the India & Nepal trip…& just recently the Hongkong Australia New Zealand trip…it’s like being transported on a Dreamliner !every attention to detail from getting to the airport arriving at the destinations & being picked up & taken to the various types of accomadation ….Thanks Team RB & especially to Sam for this last one 🌴☀️😎
Linda Taylor